"Manage more and reduce supervision"
- Blythe's law
It was visible when I returned to the labor force in the mid-1970s
Everyone wears suit and tie, drinks black coffee, smoked
I pulled out their brains and cut their buttocks. Today, golf shirt
An alternative to suits, herbal tea, bottled water replaced
Coffee, no one is allowed to smoke, almost nobody works
More importantly, beyond 5 pm, we were careful about work.
Produced; regardless of work, there was a sense of craftsmen.
My brother-in-law in Cincinnati is doing my company tour
I went to a machine tool store many years ago
Convert to high precision machine tool. That was right.
He is glad to see the job, it is to see everyone who knows
What they do, it is waitresses, programmers, workers, or
Clerk.
Quality and service considered to be the most important of these
Country. Unless it was right, you were supposed to do it
Again, until you get it right. I was concerned about what we made
It depends on our personal character
Integrity But along somewhere we have lost our way.
Craftsmanship fell to the roadside. why? Probably
We do not mind anymore.
In today's litigation society, employees
It is hard to be fired because of poor performance. They know they
Regardless of the amount of effort, receive benefits upon receiving salary
They give out. As a result, we rarely encourage people
To do better. Money is no longer a factor in motivation. Man
Expect bonuses, rides and other benefits to be paid indefinitely
About how well they played during that year
We also became the content of the country with small things. America
Previously it was known as a powerful institution that can tackle large-scale projects,
Construction of skyscrapers, innovative bridges and tunnel design etc.
Continental cross-cutting engineering that bridges substantial waters
Rocket and highway system, conquering air and space travel, and
Defend freedom twice in the world war, not once. You really
I want to do something, you did not talk to anyone with an American. now
We are excited about iPods, mobile phones, and other electronic devices.
Many people believe that craftsmen are declining due to general indifference
Perhaps in today's society. I tend to believe it is due to erosion
Let me give an example to myself of our moral value. Hiring a child at a university,
My concern recently,
There are cheating and plagiarism in our school. It is not my intention.
I mentioned a political statement here, but many students mentioned in the article
One of the past presidents
I lied to fraud and ran away. They said that if it
It is okay for the commander to act like this, but it was an acceptable format
Behavioral
The accused British historian Arnold Toynbee (Arnold Toynbee) "civilization
I will die of suicide instead of murder " The moral element of our society
Our story is proved by other great civilizations
I have been in front of us for a long time. Our viewpoint needs to be readjusted.
A professional life must be regarded as one. As Toynbee stated,
"The best result is to blur the boundary between work and play." By
By doing so, we identify closer to our work,
Boasts craftsmanship. We do not need to hear this from your boss,
Rather from inside. It may sound strange, but as I am a craftsman
It is inherently patriotic. To work with good quality,
Building an excellent honorable life, with respect for individuals
The company where he works, the country where he lives.
But the biggest problem is that I forgot how to manage it
Man. The main goal of the manager is to create appropriate work
An environment for employees to produce desired work products. this
What is different from supervising ability is that each person
Perform various tasks of the job. In fact, I am a manager
Manage more and less director. I am tired of trying the manager
"FM manager" of Fortune 500 company or nonprofit organization.
Yes, people need to train properly
They carry out their work, but following this, the employees need to be mature
It is enough to supervise yourself. In the past, management emphasized
Discipline, accountability, and structure. Today's three ugly words
workplace.
Understanding of craftsmen
Some say that craftsmanship is a simple concept that we should do
Know intuitively. No, most people today do not understand.
Up to what constitutes a good craftsman. They forgot
Simply handed them over. Craftsmanship can be found in any attractive field
Is not it a product department or service industry enough to make it unimaginable? Craftsmanship,
Therefore, it is universally applicable to every work line.
Craftsmanship is not "skill", not synonymous with quality,
The three concepts are closely related. Begin with
The definition of "craftsmanship" includes "production and delivery
We provide high quality products and services from highly skilled workers. "
Quality means that the finished product has no errors or defects
Product or service. In other words,
According to their specification (what exactly does the customer get
They ordered). Such products are usually durable,
maintenance. Craftsmanship produces high quality products. Absence
Craftsman, rigorous methodology or assembly line process
We need to produce good quality products with workers without expertise
Such a process of a craftsman detailed the work of "Who" and "Something"
"When, where," "Why", "How" (5 W + H), thereby guaranteeing quality
Products or services are produced. Such things,
ISO 9000 certification used in many companies today. Points
Quality is not an exclusive area of craftsmen.
Craftsmanship is also a characteristic of human beings. Some people use computers or
Industrial robots are capable of producing high quality products,
A craftsman. However, these devices
A human who follows the rules of a craftsman. Such,
They are extension lines or tools of craftsmen.
Craftsmanship can be an overall work process or
For example, there are intimate craftsmen
All sides of furniture such as table, chair, chair
You can implement products from beginning to end. However,
As products become more complex, it becomes more difficult to find people
It is qualified to build from the uterus to the grave. consider
Complex ships, tanks, fighter planes,
Thousands or millions of parts of the current aircraft
Assemble. Such complexity,
Have expertise to build the whole product. The same is true
With various types of expertise
Functionality may be required. In other words, craftsmen
A range of specific work. The scope of work may refer to others
The type of craftworker through the chain of occupation dependency,
Craftsmen A, B and C concentrate on separate subassemblies.
It is integrated into one product.
attribute
So what is the attribute of a craftsman? What to do craftsmen
Craftsman Three basic attributes are described here.
1. You have the necessary knowledge and skills to carry out your work.
The craftsman is an expert in the field of his efforts. So much
He was able to serve easily as a subject instructor. However
Craftsmen are also smart enough to know that education is not one
His world and field are developing as new tools and techniques
It was introduced. As such, the craftman is a student in his profession
Always looking to improve oneself. this is,
Continuing education, regular certification, book learning etc.
Trade publications, industrial organizations and so on. Craftsmen willingly
Often join the trade group to join the network at his own expense
With his colleagues.
It is important to note that craftsmen do not have to talk
He needs regular training to hone his skills. Instead, he
Personal effort to stay on top of his game. Furthermore, craftsman
There is no problem with regular job reviews. In fact, he welcomes it
It may give weakness to the skills he needs to sharpen.
2. Attention to detail.
Craftsmen understand and respect the building / delivery process
We are offering products and services, and I am keenly aware of the break penalty
corner. In the past,
Craftmen are intimate with all details of his work scope,
So many, he can probably write a methodology on its own. Furthermore,
Working process intimacy means that you can generate reliable estimates
Time and cost required to carry out work.
Many of the work of craftsmen may repeat,
He means that he gets depressed easily. Instead, he is constantly searching
There are new tools and techniques to improve the work process. Such,
He plays the role of an engineering technician who is normally charged
With such a job
Attention to detail of craftsmen,
Endurance in his work efforts. Again carefully note the corner,
Craftsmen must have such patience to produce products
The right way.
3. Watch a professional life as an extension of his personal life.
The craftsman specifies the final product
The pride of the finish is coming from. In his mind, the craftsman
Be responsible for producing something
In hopes to satisfy our customers,
Make it. In other words, the craftsman takes a job
Personally this, in particular
Today's society focused on financial compensation
More than the work product itself. It may sound simple, but,
A craftman believes that he will be appropriately compensated
Excellent results are obtained.
A few years ago, Dick · Buckers of Chicago · Bears (NFL) confused sports
Writer who does not know why Butkus is so difficult
I did it every year for the losing football team. True, I loved Dick very much
Beyond that, games, sports writers do not understand one thing
All-Pro linebacker: Butkus took his work
Personally it was important for his opponents to know it
They were tackled by the best players. As he said, "When are they
Rising from the ground, I told them that Butkus
What got me. & # 39; Dick Butkus was a craftsman.
Craftsmen are eager to make excellent products / services
Because he sees it as reflecting himself. In this way,
Their personal life and occupational life are blurred. This is important
Characteristic that clearly distinguishes craftsmen and average workers. The
The work of a craftsman is his life. He should not lighten responsibility, rather
I will accept it confidently and emboss his name on the finished product.
On the contrary, making all types of mistakes related to work makes it difficult for real craftsmen.
The title of work is usually not important for more craftsmen
I am interested in providing quality products and services
client. Instead, the craftsman
He is the best in his crafts. He appreciates recognition. who
Praise about the product, the craftsman will do it
Personal compliments. This also goes against the company of today
People want simplicity and cognition with hope
Position. Do you want a man with an inflated ego? Please give them a title.
Do you want to do something right? Please call the craftsman.
productivity
"Reliable", "Professional", "Helping"
I will describe craftsmen appropriately. He is not a person who makes an excuse,
Rather, I always find a way to end my work. Craftsmen are typically
Your most productive employee. He is paying attention to the productivity concept
What we have been advertising for years:
Productivity = Effectiveness X Efficiency
Most people misunderstand productivity as efficiency
Measure how fast you can execute a given task. On the other hand,
We will verify the necessity of the task itself. Nothing is more productive anymore
Rather than doing something efficiently, there are things we should not do at all. Ann
For example, an industrial robot can efficiently perform work such as welding. However
If you are welding the wrong one, that is counterproductive. To go back
Our description of methodology, effectiveness defines "Who / What / Where / Where / Why"
Efficiency defines a "method". Craftmen are fully aware of the difference
I know how to apply it between the two. As such, craftsmen are harmonious
Relationship between his work environment and corporate culture.
So how do you make craftsmen?
It's not easy. Due to the dynamics of people involved with craftsmen,
You need to be a fairly intuitive manager or industry
Psychologists make it happen. Choosing the right candidate,
Logical first step. Determine candidates by aptitude test
Aptitude to become a craftsman. After all, "you can not make silk
A wallet from the ear of a sow. "Besides specific knowledge and experience
In a given field (eg programming, woodworking, construction, accounting,
Etc.), here are looking for some other important characteristics:
- Mind richness - Determine the ability to learn, the ability to adapt to changing conditions, and the ability to see beyond the scope of that work. Evaluate his professional curiosity.
- Confidence - Determine how well the candidate knows himself, and in particular how well you know the limits of his own. He acknowledged his faults and should not make excuses.
- Dedication - to judge his loyalty and judgment to accomplish something. What is his attendance record? What kind of people are outside the clubs and organizations he belongs to?
- Entrepreneurial spirit - to judge his personal initiative. Is he being forced to succeed (not suitable for reckless abandonment)? Does he have a problem with accountability? This is a lot to say about taking responsibility.
- Attention to detail - Determine the ability to concentrate on the subject. Does he have problems with discipline or organization? People 's dresses, manners, and speech say a lot about people.
- Reliability - Undertake responsibility and judge the ability to be responsible for completion.
- Powerful - patiently to judge his ability to adapt to changing circumstances and to see the job until completion. Candidates can not lack flexibility. He must be able to find a solution to solve the problem.
- Socialization skills - Does he work alone or as a team player? His position may depend on his answer.
Choosing qualified persons has the following three fields.
concentrate:
- You can train skills and knowledge by allowing participation in the trade group, accreditation and continuing training, subscription to the trade journal, continuing education, etc. In some companies, the company's way of doing things. If the school in the company is good, you will develop confidence with consistency. Even if people quit the company, they will recommend your company as they know the quality of work. Supporting the educational needs of our workers is not only wise, but also a good business.
- Please tell me the need to produce good quality work. They should be intimate in all aspects of their work process (5 W + H). In addition, plant discipline and patience in their work efforts.
- We will change our attitude toward development and concentrate on providing high quality finished products. This is probably the most difficult element to teach. However, it can be realized by making it intimate with the needs of customers. You may need to visit customers for a while, to work with customers (to walk customers' shoes), and to change the form of rewards. The remuneration system is carried out by shifting to the compensation system regardless of what was produced. In today's business world, changing the form of fiscal compensation is very controversial. However, as an example, today's professional athlete can not imagine income being guaranteed, but imagine a change in that posture when pay is paid based on a score (eg score, score, rebound etc) I can do it? Their profession and their motivation and attitude towards the team will fundamentally change. Candidates must learn to respect their institutions, the processes they work on, the fellow human beings and themselves. They must learn to not be afraid of TRY. They have to win, they say they win or lose. Bottom Line: You must learn that their work is meaningful and worthwhile. If they are not enjoying their work, they should not do it.
As long as you live, you are going to have a good time.
Use for a sour man - and then what you are going to do
Precious things, you work hard
What you left for to do. "
- President Theodore Roosevelt
Talk to school at Oyster Bay in Christmas time
Authentication
Probably one can not teach the above elements
It plummeted. In addition, companies simply have no time and expense.
We wait for craftsmen to be produced. Instead, they must understand
The human spirit is cultured and needs to grow
time. For this reason,
The certification program will
I know the skills and talents he should demonstrate. You should do this
It is divided into progressive expertise classes. For example, apprenticeship, brokerage,
A craftsman. Egypt, Rome, Greek ancient architects understand
I devised this concept and such a class of workers. Other fields
Schools follow similar tactics (varying degrees of martial arts and belts
For example art). Each degree is based on specific prerequisites
Master before moving to the next level.
In the internal certification program,
People feel a special feeling that greatly improves their self-esteem. If
Like an important part of the company,
Their large-scale work and trivial work will make an effort for them to do
What is the best for the company as well as for yourself? as a result,
Their work adds meaning to their life.
There is one pitfall in all of this. Today's "go-go" management
I can not see how craftsmanship is bringing value to the company. Into
In fact, in the 1980's,
The program simply reduces the cost. As a result, the quality declines,
Repeat business is lost, products are more required for repair,
Are there values such as absence from work absence? how
Faithful customer base that is confident in your products
Service sound? What is the effect on employee harmony?
Especially if you believed in the work they made? It
We were worried because we had faith in humans
Spirit that produces excellent results.
Last note: craftsmanship is not only one time. After that is over
It is planted in people, it must be cultured and perpetuated. If
The manager slips even for a moment and leaves the window
It takes time to return to life. About me, I want to post
Reminders of motivation as recently motivated
New York's Hickey Freeman manufacturing facility,
"Excellence is acceptable."
